Returns are valid within 45 natural days.
We do not charge a re-listing fee.
1. What is the method of applying a return?
Contact our customer service staff William Cook by email [email protected] to apply for a return.
2. What are the refund requirements?
The returned swing chair is in brand new condition.
Please use the original packaging for the returned swing chair.
The returned swing chair has no obvious signs of damage.
The returned swing chair has no problem of artificial damage.
The returned swing chair has no deformed.
The returned swing chair has no broken.
The returned swing chair will not affect our secondary sales.
If there are accessories, please return them together.
3. How long is the return order processing time?
The service time of Householdartifact.com is Monday-Friday/8:00AM-6:00PM (EST).
Once you apply for a return, we will deal with the return order for you within 1-3 business days.
Orders are not processed on weekends.
4. What is the return process?
(1) Once you apply for a return, we will deal with the return order for you within 1-3 business days.
(2) If you need to return the swing chair, please send it to be returned to 522 Willow St # B, Lilly, Pennsylvania, recipient is William Cook.
(3) Please send the order number and courier information to [email protected] after you sending swing chair.
(4) Once the returned swing chair has arrived at Householdartifact.com’s warehouse and has been successfully inspected, the return process will be started.
5. Who pays for the return shipping?
If the customer dislike the color, workmanship, style, feel, the return freight will be for the buyer’s account.
If the swing chair we sent is broken, deformed, stained, abrasion, the return freight will be for Householdartifact.com.
6. How long is the refund time?
The refund amount will be credited back to your payment account within 1-2 business days.
Please be patient, thank you.
7. Need help?
If you have any questions or suggestions about Return Policy, please contact by email [email protected], our customer service staff William Cook will reply you within 24 hours, thank you.
